SHIPPING POLICY

Shipping Information

We strive to ensure that your orders reach you timely. After placing an order, you will instantly receive a confirmation e-mail with details of your order. Once confirmed, we will dispatch your order within 48 hours (given it is a business day). In case of any discrepancies and unexpected stock run outs, we will let you know via a phone call or SMS. 

In Pakistan, we offer a standard shipping charge on all orders of Rs 250, irrespective of your parcel size and weight. 

• In Lahore, we ship through our in-house service and can offer urgent delivery within 2 business days. Please mention in your order notes "Urgent LHR delivery" or write to us at sales@cleore.shop for this request. 
• The projected delivery time for all non-Lahore based orders is 5-7 business days.
• For international deliveries, please write to us at sales@cleore.shop so we can respond with shipping time and charges based on your destination.

Unexpected delays may occur with the shipment, and in case you do not receive your order within the allotted time, kindly email sales@cleore.shop or call our Customer Service Desk at +92 3261528152 or whatsApp us at +92 3261528152. You may also contact us on Instagram (@cleore.beauty) and Facebook (@cleorebeauty). Make sure you have your order number (provided to you via email when you place your order) when you call or email us.